customerchampions.co.uk

Tasks

Make the site mobile device friendly.
Avoid using deprecated HTML tags.
Implement the viewport meta tag.

SEO

URL

Domain : www.customerchampions.co.uk/

Character length : 28

Title

Customer relationship experts, converting feedback into action

Description

Customer Champions are experts in helping you to convert customer feedback into profitable action. Click on the link to find out how we can help you.

Keywords (meta keywords)

Good! The website does not use “meta keywords”.

Open Graph Protocol

Good! The OG (Open Graph) protocol is set on this website.

locale: en_US
type: article
title: Customer relationship experts, converting feedback into action
description: Customer Champions are experts in helping you to convert customer feedback into profitable action. Click on the link to find out how we can help you.
url: http://www.customerchampions.co.uk/
image: http://www.customerchampions.co.uk/wp-content/uploads/Network-rail-for-home-page.jpg

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://customerchampions.co.uk/robots.txt

User-agent	Disallowed for the search engines
*	/wp-admin/ /wp-includes/

Social

Social Engagement

No info found.

Content

Doctype

XHTML 1.0 Transitional

Encoding

Perfect! The character encoding is set: UTF-8.

Language

Error! No language localization is found.

Title

Customer relationship experts, converting feedback into action

Character length : 62

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 10%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
1	2	0	0	0	0

Heading structure in the source code

<H1> The service we provide for our customers
<H2> Our Clients include
<H2> Latest Articles

Word cloud

customer58
feedback15
value10
service10
maximising9
journey8
experience7
complaints7
mapping7
customers6
nps5
benchmarking5
employee5
management5
focus4
data4
investment3
return3
right3
cjm3
measuring3
needs3
understanding3
price3
how3
into3
sharing3
successes3
going2
companies2
measure2
single2
improvements2
market2
tough2
touchpoints2
beyond2
corporate2
concerns2
articles2
metrics2
survey2
cost2
bpo2
clients2
collecting2
improved2
process2
net2
already2
account2
promoter2
score2
steps2
view2
balanced2
cvm2
introduction2
differentiating2
business2

Keyword matrix

word	title	descriptions	heading
customer
feedback
value
service
maximising
journey

Two Word cloud

customer complaints5
customer journey4
customer experience4
customer service3
customer feedback3
journey mapping3

Three Word cloud

customer journey mapping3
customer data you2
rather than price2
measuring the customer experience2
grow business process2
understanding your value2

404 Page

The website has a 404 error page.

Flash content

Error! We found flash content(s) on this website which cannot be indexed by the search engines.

Frame

Good! The website does not use iFrame solutions.

Images

We found 19 images on this web page.

Good! Every image has an alternative text attributes set on this website.

Technologies

Mobile optimization

Error! This website is not optimized for mobile devices... It is optimized for devices which have at least 1002px wide display!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Good! The web address is accessible only in one version. The version without www is redirected to the version with www.

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is not fast enough: 0.80 seconds have passed until the page started to load.

Loading time

2,576 ms

Table layout

Error! Avoid using nested tables!

Number of HTTP resources

Number of source domains

Render blocking resources

The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files

http://www.customerchampions.co.uk/wp-includes/js/jquery/jquery.js
http://www.customerchampions.co.uk/.. /jquery-migrate.min.js
http://www.customerchampions.co.uk/.. /jquery.hoverIntent.minified.js
http://www.customerchampions.co.uk/.. /jquery.cookie.js
http://www.customerchampions.co.uk/.. /jquery.dcjqaccordion.2.9.js
http://www.customerchampions.co.uk/.. /frontend.min.js
https://ajax.googleapis.com/ajax/libs/swfobject/2.2/swfobject.js

List of render blocking css files

http://www.customerchampions.co.uk/.. /skin.php?widget_id=2&skin=blue
http://www.customerchampions.co.uk/.. /style.css

Speed test – Javascript

Javascript

Error! Too many javascript files found which slows down the page load on the website.

http://www.customerchampions.co.uk/wp-includes/js/jquery/jquery-migrate.min.js
http://www.customerchampions.co.uk/wp-content/plugins/jquery-vertical-accordion-menu/js/jquery.hoverIntent.minified.js
http://www.customerchampions.co.uk/wp-content/plugins/jquery-vertical-accordion-menu/js/jquery.cookie.js
http://www.customerchampions.co.uk/wp-content/plugins/jquery-vertical-accordion-menu/js/jquery.dcjqaccordion.2.9.js
http://www.customerchampions.co.uk/wp-content/plugins/wp-views/embedded/res/js/wpv-pagination-embedded.js
http://www.customerchampions.co.uk/wp-content/plugins/wp-views/embedded/res/js/jquery.ui.datepicker.min.js
http://www.customerchampions.co.uk/wp-content/plugins/wp-views/embedded/res/js/wpv-date-front-end-control.js

File size of all javascript files combined

195.97KB

Javascript minifying

You can save 1.9KB (48% compression) on the analysed URL by minifying the javascript files.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

http://www.customerchampions.co.uk/wp-content/plugins/wp-views/embedded/res/css/wpv-pagination.css
http://www.customerchampions.co.uk/wp-content/plugins/wp-views/embedded/res/css/datepicker.css
http://www.customerchampions.co.uk/wp-content/plugins/wp-views/res/css/wpv-views-sorting.css
http://www.customerchampions.co.uk/wp-content/themes/customerchampions/style.css

File size of all css files combined

18.19KB

CSS minifying

You can save 450B (15% compression) on the analysed URL by minifying the CSS files.

By minifying http://www.customerchampions.co.uk/.. /skin.php?widget_id=2&skin=blue you can save 450B (15% compression rate)

Speed test – Compression

Uncompressed size of the of the HTML

40.02KB

Gzip compression

Error! By using Gzip you can save 2.4KB (79% compression) on your site.

By compressing http://www.customerchampions.co.uk/.. /skin.php?widget_id=2&skin=blue you can save 2.4KB (79% compression rate)

Speed test – Browser cache

Number of static resources (image, JS, CSS)

Browser cache

The browser cache is not set correctly for all elements.

URL	Duration
http://www.customerchampions.co.uk/.. /frontend.min.js	Expiry time is not specified
http://www.customerchampions.co.uk/.. /jquery.cookie.js	Expiry time is not specified
http://www.customerchampions.co.uk/.. /jquery.dcjqaccordion.2.9.js	Expiry time is not specified
http://www.customerchampions.co.uk/.. /jquery.hoverIntent.minified.js	Expiry time is not specified
http://www.customerchampions.co.uk/.. /animation.gif	Expiry time is not specified
http://www.customerchampions.co.uk/.. /customer-champions-logo.gif	Expiry time is not specified
http://www.customerchampions.co.uk/.. /style.css	Expiry time is not specified
http://www.customerchampions.co.uk/.. /Guardian-Glass-logo-e1452091013957.jpg	Expiry time is not specified
http://www.customerchampions.co.uk/.. /Heathrow-logo.png	Expiry time is not specified
http://www.customerchampions.co.uk/.. /Network-rail-for-home-page.jpg	Expiry time is not specified
http://www.customerchampions.co.uk/.. /Roke-logo-thumb.png	Expiry time is not specified
http://www.customerchampions.co.uk/.. /Sibelco-logo-20171.jpg	Expiry time is not specified
http://www.customerchampions.co.uk/.. /aswatson_logo-e1428484762332.jpg	Expiry time is not specified
http://www.customerchampions.co.uk/wp-content/uploads/bandq-logo.gif	Expiry time is not specified
http://www.customerchampions.co.uk/wp-content/uploads/bp-logo.gif	Expiry time is not specified
http://www.customerchampions.co.uk/wp-content/uploads/bt-logo.gif	Expiry time is not specified
http://www.customerchampions.co.uk/wp-content/uploads/capg-logo.jpg	Expiry time is not specified
http://www.customerchampions.co.uk/.. /contact-small.png	Expiry time is not specified
http://www.customerchampions.co.uk/.. /environment-agency_banner-logo.gif	Expiry time is not specified
http://www.customerchampions.co.uk/wp-content/uploads/met_office.gif	Expiry time is not specified
http://www.customerchampions.co.uk/.. /qinetiq-logo.gif	Expiry time is not specified
http://www.customerchampions.co.uk/wp-content/uploads/serco-logo.gif	Expiry time is not specified
http://www.customerchampions.co.uk/.. /smiths-logo-thumb.png	Expiry time is not specified
http://www.customerchampions.co.uk/.. /testimonials-small.png	Expiry time is not specified
http://www.customerchampions.co.uk/.. /jquery-migrate.min.js	Expiry time is not specified
http://www.customerchampions.co.uk/wp-includes/js/jquery/jquery.js	Expiry time is not specified
http://www.customerchampions.co.uk/wp-includes/js/wp-embed.min.js	Expiry time is not specified
http://www.customerchampions.co.uk/.. /wp-emoji-release.min.js	Expiry time is not specified
http://www.google-analytics.com/plugins/ua/linkid.js	60 minutes
http://www.google-analytics.com/analytics.js	2 hours

Speed test – Images

File size of all images combined

376.28KB

Image optimisation

You can save 13.7KB (20% compression) by optimising the images below:

By lossless compressing the http://www.customerchampions.co.uk/.. /testimonials-small.png you can save 5.4KB (22%) data.
By lossless compressing the http://www.customerchampions.co.uk/.. /Network-rail-for-home-page.jpg you can save 1.5KB (22%) data.
By lossless compressing the http://www.customerchampions.co.uk/.. /Roke-logo-thumb.png you can save 1.5KB (15%) data.
By lossless compressing the http://www.customerchampions.co.uk/.. /smiths-logo-thumb.png you can save 1.5KB (20%) data.
By lossless compressing the http://www.customerchampions.co.uk/.. /Sibelco-logo-20171.jpg you can save 1.3KB (24%) data.
By lossless compressing the http://www.customerchampions.co.uk/.. /Guardian-Glass-logo-e1452091013957.jpg you can save 1KB (25%) data.
By lossless compressing the http://www.customerchampions.co.uk/.. /aswatson_logo-e1428484762332.jpg you can save 839B (25%) data.
By lossless compressing the http://www.customerchampions.co.uk/.. /Heathrow-logo.png you can save 776B (14%) data.

Links

We found a total of 101 different links.
Internal links: 99
External links: 2

External links:

Link text (anchor)	Link strength
http://www.adobe.com/go/getflashplayer
Sign up to our newsletter

Internal links:

Link text (anchor)	Link strength
http://www.customerchampions.co.uk
http://www.customerchampions.co.uk/feedback.htm
http://www.customerchampions.co.uk/what-our-clients-say
http://www.customerchampions.co.uk/what-our-clients-say/capg-logo
http://www.customerchampions.co.uk/wp-admin/feedback.htm
Find out more
http://www.customerchampions.co.uk/contact-us
Sharing customer experience successes
Customer complaints, concerns, or feedback?
Benchmarking NPS – some practical solutions
Home
Who We Are
UK and European Capability
Colin Bates
Jacqueline van Krieken
Julie Partridge
Ilke Kuhagen
Isobel Cogley
Kana
International Associates
Jen Niehaus
Ray Kordupleski
Rich DiNicola
Marcelo Chanis
David Shieff
Gautam Mahajan
Links
Established in 1999
Christmas Charity Donations
What Our Clients Say
How We Can Help You
Our Overall Philosophy and Approach
Research and Result Processes
Maximising the Value
Library of Articles
Customer Focus
Customer Champions’ 2016 predictions
Customer Complaints – Managing expectations
Cost of customer complaints
Customer complaints – collecting the right feedback
Benchmarking your customer service
Benckmarking NPS – some practical solutions
Customer Journey Mapping (CJM)
Customer Journeys colliding
Customer journey of an IT fault
Going beyond Customer Journey Mapping
Customer service improvements in a tough market
Customer service – a key differentiator in retailing
Differentiation on customer service
Differentiating on value rather than price
Employee insight into customer needs
How to solve the problems highlighted by customer surveys
Identifying customers at risk of leaving
Introduction to Customer Value Management (CVM)
Maximising account management through customer feedback
Maximising return on investment from customer service
Maximising the value of customer data you already have
Measuring customers’ emotional as well as rational thoughts
Net Promoter Score (NPS) – a balanced view
Technology’s impact on the voice of the customer
Ten simple steps to effectively actioning customer feedback
The older we are the worse customer service is
Understanding the needs of your executive decision makers
Understanding your value to your customer
Using customer feedback to grow business process outsourcing (BPO) companies
What is the single measure I should use for measuring the customer experience?
Corporate and Organisational Focus
Benchmarking survey results
Customer feedback driven corporate strategy
Getting board members to listen to customers. Get the right metrics
Improving price satisfaction without lowering prices
Increasing sales to current customers
Infographics making customer feedback meaningful
Internal stakeholder feedback is vital
Maximising Return on Marketing Investment
Metrics and Tools Focus
Alternatives to NPS in B2B
Big data is small data in B2B
Case study and testimonial management
Customer Effort: is it worth it?
Customer Journey Mapping touchpoints
DIY online surveys: ten steps to maximising their value
Do’s and don’ts of gaining customer feedback online
Engaging employees with customers
Infographics making customer feedback meaningful
Win loss reviews – how to always win
Employee Focus
Benefits of a Customer Champion
Creating a customer-orientated culture
Employee insights into customer needs
Employee engagement delivering improved customer experiences
Linking customer experience to employee reward
Rewarding service or sales?
Contact Us
Disclaimer
Terms
Privacy
Cookies
Site Map

Website security

82.147.23.21

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

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Icons

Favicon

Good! The website uses favicon.

Order of Heading elements on mobile by position

H1 : The service we provide for our customers, ( 305px from top )
H2 : Our Clients include, ( 441px from top )
H2 : Latest Articles, ( 627.4375px from top )

Typos

ustomerchampions.co.uk, cxustomerchampions.co.uk, xustomerchampions.co.uk, csustomerchampions.co.uk, sustomerchampions.co.uk, customerchampions.co.uk, ustomerchampions.co.uk, cdustomerchampions.co.uk, dustomerchampions.co.uk, cfustomerchampions.co.uk, fustomerchampions.co.uk, cvustomerchampions.co.uk, vustomerchampions.co.uk, c ustomerchampions.co.uk, ustomerchampions.co.uk, cstomerchampions.co.uk, cuystomerchampions.co.uk, cystomerchampions.co.uk, cuhstomerchampions.co.uk, chstomerchampions.co.uk, cujstomerchampions.co.uk, cjstomerchampions.co.uk, cukstomerchampions.co.uk, ckstomerchampions.co.uk, cuistomerchampions.co.uk, cistomerchampions.co.uk, cu7stomerchampions.co.uk, c7stomerchampions.co.uk, cu8stomerchampions.co.uk, c8stomerchampions.co.uk, cutomerchampions.co.uk, cusqtomerchampions.co.uk, cuqtomerchampions.co.uk, cuswtomerchampions.co.uk, cuwtomerchampions.co.uk, cusetomerchampions.co.uk, cuetomerchampions.co.uk, cusztomerchampions.co.uk, cuztomerchampions.co.uk, cusxtomerchampions.co.uk, cuxtomerchampions.co.uk, cusctomerchampions.co.uk, cuctomerchampions.co.uk, cusomerchampions.co.uk, custromerchampions.co.uk, cusromerchampions.co.uk, custfomerchampions.co.uk, cusfomerchampions.co.uk, custgomerchampions.co.uk, cusgomerchampions.co.uk, custhomerchampions.co.uk, cushomerchampions.co.uk, custyomerchampions.co.uk, cusyomerchampions.co.uk, cust5omerchampions.co.uk, cus5omerchampions.co.uk, cust6omerchampions.co.uk, cus6omerchampions.co.uk, custmerchampions.co.uk, custoimerchampions.co.uk, custimerchampions.co.uk, custokmerchampions.co.uk, custkmerchampions.co.uk, custolmerchampions.co.uk, custlmerchampions.co.uk, customerchampions.co.uk, custmerchampions.co.uk, custopmerchampions.co.uk, custpmerchampions.co.uk, custo9merchampions.co.uk, cust9merchampions.co.uk, custo0merchampions.co.uk, cust0merchampions.co.uk, custoerchampions.co.uk, customnerchampions.co.uk, custonerchampions.co.uk, customherchampions.co.uk, custoherchampions.co.uk, customerchampions.co.uk, custoerchampions.co.uk, customjerchampions.co.uk, custojerchampions.co.uk, customkerchampions.co.uk, custokerchampions.co.uk, customlerchampions.co.uk, custolerchampions.co.uk, custom erchampions.co.uk, custo erchampions.co.uk, customrchampions.co.uk, customewrchampions.co.uk, customwrchampions.co.uk, customesrchampions.co.uk, customsrchampions.co.uk, customerchampions.co.uk, customrchampions.co.uk, customedrchampions.co.uk, customdrchampions.co.uk, customefrchampions.co.uk, customfrchampions.co.uk, customerrchampions.co.uk, customrrchampions.co.uk, custome3rchampions.co.uk, custom3rchampions.co.uk, custome4rchampions.co.uk, custom4rchampions.co.uk, customechampions.co.uk, customerechampions.co.uk, customeechampions.co.uk, customerdchampions.co.uk, customedchampions.co.uk, customerfchampions.co.uk, customefchampions.co.uk, customergchampions.co.uk, customegchampions.co.uk, customer4,champions.co.uk, custome4,champions.co.uk, customertchampions.co.uk, custometchampions.co.uk, customer5champions.co.uk, custome5champions.co.uk, customerhampions.co.uk, customercxhampions.co.uk, customerxhampions.co.uk, customercshampions.co.uk, customershampions.co.uk, customerchampions.co.uk, customerhampions.co.uk, customercdhampions.co.uk, customerdhampions.co.uk, customercfhampions.co.uk, customerfhampions.co.uk, customercvhampions.co.uk, customervhampions.co.uk, customerc hampions.co.uk, customer hampions.co.uk, customercampions.co.uk, customerchbampions.co.uk, customercbampions.co.uk, customerchgampions.co.uk, customercgampions.co.uk, customerchtampions.co.uk, customerctampions.co.uk, customerchyampions.co.uk, customercyampions.co.uk, customerchuampions.co.uk, customercuampions.co.uk, customerchjampions.co.uk, customercjampions.co.uk, customerchmampions.co.uk, customercmampions.co.uk, customerchnampions.co.uk, customercnampions.co.uk, customerchmpions.co.uk, customerchaqmpions.co.uk, customerchqmpions.co.uk, customerchawmpions.co.uk, customerchwmpions.co.uk, customerchazmpions.co.uk, customerchzmpions.co.uk, customerchampions.co.uk, customerchmpions.co.uk, customerchaxmpions.co.uk, customerchxmpions.co.uk, customerchasmpions.co.uk, customerchsmpions.co.uk

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Tech:
- CMS
  - Wordpress CMS
- Other
  - CSS (Cascading Style Sheets)
  - Html (HyperText Markup Language)
  - Html5
  - Javascript
  - jQuery
  - Php (Hypertext Preprocessor)
  - Pingback
  - SVG (Scalable Vector Graphics)

woodworks.biz

Title: IR Carpentry
Description: Ireland and United Kingdom furniture, kitchens, built-in furniture, stairs, flooring, decking, gates, fencing. Great experience in commercial market.
Internet Protocol (IP) address:
Tech:
- Analytic
  - Google Analytics
- Advertisement
  - PayPal
- Social
  - Add This
  - Facebook Box
- Other
  - CSS (Cascading Style Sheets)
  - Html (HyperText Markup Language)
  - Html5
  - Javascript
  - SVG (Scalable Vector Graphics)

SEO report of customerchampions.co.uk